Privacy Policy

Your privacy is of the utmost importance to us, especially it's our duty to protect your personal information safe and secure when you visit our website. This policy details the measures of how we handle and use your personal information and your rights in relation to that information, and the way to contact us.

Discreet Delivery

Anonymous purchases and fast, private delivery.Your privacy is of the utmost importance to us, so every item you order from Robtoys will be packed in a plain box. Whether it is the nosy neighbor, or the gossip postman, or the child who loves to tear packages or the pet dog who loves to bite things, it is impossible to snoop on what is inside the package. You are the only one who is excited about the item in the package.

Security Guarantee

  • Information Collection

We do collect your personal information when you visit our website, includes your name, email address, postal address,  phone number, inquiry history, and shopping preferences. If you reject, we may not be able to provide our services to you or be able to interact with you in the way you would expect.

Details information we may collect when you make an order or send a message to us.

your order information: order number, product details;

your contact details: phone number, email address, postal address;

your personal data: name, date of birth, gender, title, etc;

your social information: social media handle, marketing preferences, identification information, and bank account details;

your location: GPS location, the website address;

your visit details: the pages you visited on our Site and how long you visited us for.

  •  Information Use

We collect your personal information for providing better service and products to you. We never reveal any personal information to a third party without your consent. 

We collect your contact information, includes your name, phone number, email address, and postal address for delivery of your product correctly once you purchase something on our website; 

We push you the products you may be more satisfied with or very need and understand your shopping preferences by collecting the search records;

We may also use your information to offer you information about related products or services you may be interested in. We can only communicate if you have consented to such communication and data use;

Children's Privacy

Protecting the privacy of children is very important to us. This website is intended for users 18 years of age or older. We do not knowingly collect personal information from children under the age of 18 without the consent of a parent or guardian. If we discover that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records. We encourage parents and legal guardians to monitor their children's Internet usage. If you do not wish to receive this information, you can choose to unsubscribe on your device by following our relevant prompts.