Shipping Policy
DELIVERY INFORMATION
How can I track my order?
We hope that our products can be provided to customers who need us around the world, but if due to some regional restrictions, logistics cannot be delivered, etc., you can contact us in time, and we will also screen the order, if there are areas that cannot be delivered normally , we notify you and negotiate another time or a full refund When your order ships, we will send you an email with the tracking number and a link to the logistics carrier's website where you can track it. You can also find tracking information on the order details page. Yes! You will get a confirmation email after you have placed your order, and another when your order is dispatched.Please track your packages. Robtoys is not responsible for lost or stolen shipments. Packages may/will be left at your front door by the postal courier if no one is home to receive it. We have no control over what happens to your package once the postal courier delivers it.
SHIPPING RATES
How do I change my shipping address?
STANDARD SERVICE: Most items ship from our China within 10-20 business days; however, some large items ship directly from the manufacturer and may take up to 2 weeks to ship. Please check the shipping tab on product pages for specific details about each individual product.
We will provide an ESTIMATED delivery timeframe at checkout based on the items in your order and your location. Some orders may arrive in multiple shipments.
| COUNTRY | SHIPPING | COST | BUSINESS DAYS |
| U.S | Free shipping（Orders over $69） | US$0 | 6-12 business days |
|
Standard shipping
|
US$9.99 | 8-12 business days | |
| Expedited by air | US$12.99 | 6-8 business days | |
| Nigeria | Free shipping（Orders over $69） | US$0 | 20-25 business days |
| Standard shipping | US$12.99 | 20-25 business days | |
| Expedited by air | US$15.99 | 15-20 business days | |
| France | Free shipping（Orders over $69） | US$0 | 15-20 business days |
| Standard shipping | US$9.99 | 15-20 business days | |
| Expedited by air | US$12.99 | 7-15 business days | |
| The U.K. |
Free shipping（Orders over $69）
|
US$0 | 10-15 business days |
| Standard shipping | US$9.99 | 10-15 business days | |
| Expedited by air | US$12.99 | 7-10 business days | |
| Canada |
Free shipping（Orders over $69）
|
US$0 | 15-20 business days |
| Standard shipping | US$9.99 | 15-20 business days | |
| Expedited by air | US$12.99 | 10-15 business days | |
| Italy |
Free shipping（Orders over $69）
|
US$0 | 10-15 business days |
| Standard shipping | US$9.99 | 10-15 business days | |
| Expedited by air | US$12.99 | 7-10 business days | |
| Australia |
Free shipping（Orders over $69）
|
US$0 | 10-15 business days |
| Standard shipping | US$9.99 | 10-15 business days | |
| Expedited by air | US$12.99 | 5-10 business days | |
| Ireland |
Free shipping（Orders over $69）
|
US$0 | 10-15 business days |
| Standard shipping | US$9.99 | 10-15 business days | |
| Expedited by air | US$12.99 | 5-10 business days | |
| New Zealand |
Free shipping（Orders over $69）
|
US$0 | 20-25 business days |
| Standard shipping | US$9.99 | 20-25 business days | |
| Expedited by air | US$12.99 | 15-20 business days |
Please keep in mind that delivery timeframes are not guaranteed at this time by any carrier. Country-wide and regional delays should be expected with all carriers, so please place time-sensitive orders well in advance.
We do not provide estimated delivery timeframes for Armed Forces addresses. Please plan on at least several weeks for delivery.